We can discuss whatever it is that you need help with in getting
your TimeTap account all configured. It may be that you have
just signed up and need some help getting you appointment
management system fully rounded out for your business. If that's
the case, you should use the Onboarding Call option to book with
Or, maybe we just released a feature that you'd like to use but
you don't understand fully. We'd be happy to talk you through it
and help you get the appointment setting feature customized on a
Whatever you may need during our call, we're happy to help! You
can always contact our support line directly from the number
listed on our contact page.
Q. How will we connect for our support call?
We use the screenshare service called join.me which is an
in-browser screenshare. If you are just viewing one of our
support team members' screens, you shouldn't need to download
anything to join the screenshare. If you need to share your
screen during the call, you will have to download the join.me
widget. You can do this during the call so don't worry about
setting it up before hand.
All of our support calls take place on our conference bridge
line. Once you book the appointment, the bridge dial in number
will be emailed to you. If you would prefer to use Skype, please
just note that in the comments section and include your Skype
username so we can connect before the call.
One of our support team members looks forward to talking to you
soon! Happy booking!
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